1. Pricing and Payment
The price of the Goods will be set out in the email acknowledging your order and may occasionally differ from the price at which the Goods are advertised on our website. All prices are in euro or USD, with all payments and refunds being issued in the same currency. It follows that if you convert to euro or USD from another currency, you take a currency risk on any refund issued to you, unless expressly agreed to the contrary in advance, in writing.
Our prices include Belgian VAT at the prevailing rate, and are subject to change until you have paid for the Goods in full. Please note, that prices are quoted gross of VAT (unless expressly stated otherwise) and that preowned goods are subject to a marginal rate of VAT, which can not be reclaimed.
Prices for Goods may change without notice.
All Goods must be paid for in full, prior to dispatch.
We accept payments by the following methods:
If you are based in the BE: by credit or debit card (potentially subject to a convenience fee);
If you are based outside BE, by international bank transfer, unless agreed in writing to the contrary.
If you would like to reserve a watch, a deposit of 15% needs to be paid in advance to complete the reservation. Deposits will not be refunded if order is cancelled. However, you can use the deposit to order another watch.
If outside the BE, you may have to pay import duties or other charges, levied by national authorities, when the Goods enter their country of destination. These are entirely your responsibility.
When you place your order, we will contact you to advise you as to a likely delivery date. This will vary according to the availability of the Goods and your address, and are only estimates, given in good faith. No liability will be accepted by us for any loss whatsoever suffered or caused through late delivery or non-delivery and time of delivery shall not be of the essence.
A signature by a person aged 18 years or over, is needed for receipt of all Goods, at the delivery address. Any parcel that has been tampered with, or shows signs of damage, should not be signed for and delivery should be refused.
Goods will be delivered to the address given in the original order.
Goods may be collected from a location of our choosing, in Ghent, such as our Bank, but only by appointment and with at least one working day’s notice. Delivery of the Goods will be completed when they have been delivered to the Address given in your order, or they have been collected from us.
3. Cancellation & return
You can cancel your order any time before or after dispatch of the Goods, until the date 3 days following the day on which the Goods are delivered to you.
If you exchange a watch or if a watch needs to be sourced (A watch that is not on stock and that you ask to source), there is no return possible.
All Goods will remain for sale on the website until you have paid for your purchase in full.
If you cancel your order after the Goods are delivered to you, you must return the Goods to us and we will make reasonable deductions for any wear and tear the Goods may have suffered, or for any repair that needs to be carried out, as a result of damage incurred, whilst the Goods were in your care. Paperwork has a significant impact on resale value and we may reduce the funds that we return to you by up to 35% if these are missing or damaged.
Return postage, packaging and insurance are your responsibility, though we will assist in the process where possible. You must dispatch the Goods to us within 3 days of sending us your notification to cancel. Provided the cancellation conditions are met, we will reimburse you within 14 days of receiving and inspecting the Goods. We may have to cancel your Order, due to unavailability of stock or for some other reason justifying cancellation. If we cancel your order, we will refund all sums paid by you within 14 working days of notifying you of our intention to cancel your Order